Datalogic QLM500 Instruction Manual download pdf (Page 151)

TROUBLESHOOTING

141

10 TROUBLESHOOTING

10.1 GENERAL GUIDELINES

When wiring the device, pay careful attention to the signal name (acronym) on the

CBX100/500 spring clamp connectors (chp. 4). If you are connecting directly to the Matrix

410™ M16 19-pin connector pay attention to the pin number of the signals (chp. 5).

If you need information about a certain reader parameter you can refer to the VisiSet

program help files. Either connect the device and select the parameter you’re interested in

by pressing the F1 key, or select Help>Paramters Help from the command menu.

If you’re unable to fix the problem and you’re going to contact your local Datalogic office or

Datalogic Partner or ARC, we suggest providing (if possible): Application Program version,

Parameter Configuration file, Serial Number and Order Number of your reader. You can

get this information while VisiSet™ is connected to the reader: the Application Program

version is shown in the Terminal Window; the Parameter Configuration can be saved to an

.ini file applying the File>Save Configuration File command in the Parameter Setup

window; Serial Number and Order Number can be obtained by applying the respective

command in the Tools menu.

TROUBLESHOOTING GUIDE

Problem

Suggestion

Power ON:

the “POWER” LED is not lit.

Is power connected?

If using a power adapter (like PG6000), is it connected

to wall outlet?

If using rail power, does rail have power?

If using CBX, does it have power (check switch and

LED)?

Check if you are referring to the M16 19-pin connector

or to the CBX spring clamp connectors.

Measure Voltage either at pin A and pin L (for 19-pin

connector) or at spring clamp Vdc and GND (for CBX).

One Shot or Phase Mode

using the Input 1 (External

Trigger) or Input 2:

the ”TRIGGER” LED is not

blinking while the External

Trigger is switching.

Check if you are referring to the 19-pin connector or to

the CBX spring clamp connectors.

Is the sensor connected to the Input 1 or Input 2?

Is power supplied to the photo sensor?

For NPN configuration, is power supplied to one of the

two I1 or I2 signals (A or B)?

For PNP configuration, is one of the two I1 or I2 signals

grounded (A or B)?

Are the photo sensor LEDS (if any) working correctly?

Is the sensor/reflector system aligned (if present)?

In the Digital I/O folder check the EXTERNAL

TRIGGER or INPUT 2\Debounce Filter parameter

setting.

In the Operating Mode folder check the settings for

Reading Phase-ON, Acquisition Trigger and

Reading Phase-OFF parameters.

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Datalogic QLM500 Instruction Manual Page 151

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