Datalogic PDA Specifications Page 96
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- Table of contents
- TROUBLESHOOTING
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Maintenance, Troubleshooting, and Technical Support
E-4 Falcon
®
4220 Windows
®
CE PDA
RF Connectivity Troubleshooting
Does the Falcon
respond to a PING
command from
a PC?
NO
Does the Falcon
associate with the AP
?
YES
display an error during the
boot process?
Gather facts:
• Falcon type
• AP & RF card brand (ensure latest version of firmware installed)
• Host type
• Software type
• Software version (ensure latest version is installed)
• Frequency and duration of issue
Potential Problems:
• Are the correct drivers
installed?
• Is the RF card securely
installed?
Can you ping the
host from a PC on same
subnet
?
Can you ping the
Falcon from the AP
?
Potential Problems:
• Security Issue – Check
SSID, WEP, LEAP settings
• Range Issue
Potential Problems:
• IP Address Issue
• PING the AP from the Falcon
Potential Problems:
• Ping Falcon from
host or use tracert to
determine the location
Potential Problems:
• Host unavailable
Potential Problems:
• IP address issue (duplicate address on Falcon). Turn off the Falcon and
attempt PING again
• Run Tracert command to determine location of breakdown of connectivity.
RF connectivity
obtained. See your
software manual for
further information or
contact PSC technical
support.
Does the Falcon
connect to the host
?
Does the Falcon
START
NO
NO
NO
YES
YES
YES
YES
YES
NO
NO
of the breakdown in
communication.
(For more information on the TracErt command, go to the command
prompt on the PC and type TracErt. For more information on the Ping
command, go to the command prompt on the PC and type PING.)
(For more information
on the Ping command,
go to the command
prompt on the PC and
type PING. For more
information on the
TracErt command, go
to the command
prompt on the PC and
type TracErt.)
- Product Reference Guide 1
- Table of Contents 3
- Contents 4
- About this Guide 7
- Document Conventions 8
- PDA Keys 9
- Stylus Actions 9
- Mouse Actions 9
- Registering Your Product 10
- Chapter 1 11
- Batteries and Power 11
- Batteries 12
- Product Reference Guide 1-3 13
- Battery Disposal 14
- Chapter 2 15
- Software Applications 15
- 2-2 Falcon 16
- Internet Explorer 17
- Media Player 18
- Rotating the Screen 18
- Quick ScanSet Application 19
- WordPad for 20
- WordPad: 20
- Installing Programs 21
- Removing Programs 22
- Firmware Update Utility 23
- Installing FUU on the Host PC 24
- Product Reference Guide 2-11 25
- 2-12 Falcon 26
- Figure 2-6. Installing Dialog 27
- Figure 2-7. Installing Dialog 27
- Updating Falcon Firmware 28
- will pro 29
- Restoring Falcon Firmware 30
- Product Reference Guide 2-17 31
- 2-18 Falcon 32
- Chapter 3 33
- Configuring a PDA 33
- <FN2>+ 34
- <Enter> 34
- Date and Time 35
- Display Configuration 36
- Input Panel Properties 37
- Internet Settings 37
- 3-6 Falcon 38
- Password 39
- PC Connection 40
- Power Configuration 40
- Regional settings 41
- Scanner Settings 42
- Ta b le 3 - 2 43
- key on the keypad 44
- Storage Properties 45
- System Properties 46
- Device Name 47
- Copyrights 47
- Volume and Sounds 48
- Falcon Management Utility 49
- 3-18 Falcon 50
- Chapter 4 51
- Networks, Communications, and 51
- Connections 51
- Next but 52
- Cancel to cancel the 52
- Connecting PDA to Host PC 53
- Using ActiveSync 54
- Tools > 55
- Networking 56
- RF Configuration Parameters 57
- 4-4 for more information 58
- Appendix A 59
- Technical Specifications 59
- Weight Specifications 60
- System Specifications 61
- Optical Specifications 62
- Environmental Specifications 62
- Product Reference Guide A-5 63
- A-6 Falcon 64
- Appendix B: 65
- Desktop Utility for 65
- Falcon Desktop Utility 66
- Setting a Password 67
- Changing a Password 68
- Removing a Password 68
- Password Request Dialog Box 68
- Setting Hot Keys (HKeys Tab) 69
- Product Reference Guide B-7 71
- Internet Options 73
- starts up 75
- Add Application 76
- Application Selector 77
- Setting Hot Keys (HKeys 78
- Appendix C 79
- Accessories & Peripherals 79
- Using the Docks 81
- Ethernet Port 82
- Strap and 83
- Strap Plate 83
- CF Cover 83
- Installing the Handle 84
- Using a High Capacity Battery 84
- Figure C-6. Holster 85
- Using the IrDA Port 86
- SD Cover 87
- 4-3 and Microsoft’s website 88
- Serial Cable 88
- USB Cable 88
- Appendix D 89
- Port, Serial or USB cable 90
- PC Termination Serial Cable 91
- D-4 Falcon 92
- Appendix E 93
- Maintenance, Troubleshooting 93
- Troubleshooting 94
- Product Reference Guide E-3 95
- E-4 Falcon 96
- Technical Support 97
- E-6 Falcon 98
- Appendix F 99
- Windows CE .NET 100
- Use the Firmware Update 101
- Glossary 102
- F-4 Falcon 102
- 4220 Windows 102
- Product Reference Guide F-5 103
- F-6 Falcon 104
- Product Reference Guide xix 105
- 4220 Win 106
- Product Reference Guide xxi 107
- Product Reference Guide xxiii 109
- Product Reference Guide xxv 111
- Product Reference Guide xxvii 113
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