Datalogic PDA Specifications Page 95

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Troubleshooting
Product Reference Guide E-3
The PDA turns itself off.
The PDA has gone into sus-
pend mode and is inactive.
The PDA turns off (suspends) after a period of inac-
tivity. To resume, press the <Power> key. (refer to
"Suspend Mode" on page
1-1. You can set duration
from one to 30 minutes. Refer to "Power Configura-
tion" on page
3-8 to modify the default settings.
The PDA does not accept
scanned input.
The Quick ScanSet applica-
tion has not been started.
Go to Start > Programs > Scanner > Quick
ScanSet to open the bar code scanning applica-
tion. Refer to "Quick ScanSet Application" on page
2-5 for more information on using this application.
Protective covering not
removed on units equipped
with a laser scanner.
Remove the protective covering.
Scanner is not correctly posi-
tioned to read the bar code.
If the bar code scan fails, adjust the reading angle
or distance. Make sure that the scanner beam
scans across all bars of the bar code. Refer to Fig-
ure 2-8 on page
2-13. Aim the scan beam at the
center of the bar code.
Position the device close to bar code when scan-
ning small bar codes.
Position it at a distance when scanning larger
bar codes.
Unreadable bar code.
Be sure the symbol is not defaced.
Ensure that the unit is programmed to read that
symbology.
Distance between exit window
and bar code is incorrect.
Be sure you are within proper scanning range and
scan line is perpendicular and crosses all bars.
The PDA is not programmed
to generate a beep.
If you are expecting a beep on a good decode and
don’t hear one, check that the application is set to
generate a beep on good decode.
Battery is low.
If the scanner stops emitting a scanner beam when
you press the trigger, check your battery level.
Note: If the scanner is still not reading symbols,
contact your PSC reseller.
Problem Possible Cause Solution
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