Datalogic QLM500 Installation Manual Page 108

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DS2400N REFERENCE MANUAL
96
9
TROUBLESHOOTING GUIDE
Problem
Suggestions
Power On:
the "Power On"/
"Ready" LED are not lit
Is power connected?
If using a power adapter (like PG 6000), is it connected to a wall
outlet?
If using rail power, does rail have power?
If using CBX100, does it have power (check switch and LED)?
Measure voltage either at pin 13 and pin 25 (for 25-pin
connector) or at spring clamp Vdc and GND (for CBX).
Power On:
the "Ready" LED is
continuously blinking;
motor and laser are
OFF
For Subzero models this indicates the warm-up phase. If this
phase exceeds the expected warm-up time, a diagnostic error
condition will be generated, see indication below.
Check the input voltage; if less than 24 Vdc the scanner may not
attain warm-up.
Diagnostic Error:
the "Ready" LED and
"Status" LED are
continuously blinking
and the "Good" Read
LED is ON
This indicates a diagnostic alarm/error condition. A User Defined
Error message or an Internal Numeric Error message is sent
over the selected communication interface. See the Help On Line
for diagnostic error conditions.
On line Mode:
TRIGGER LED is not lit
(when external trigger
activates)
Is sensor connected to I1A, I1B spring clamps (for CBX) or to
pins 18 and 19 (for 25-pin connector)?
Is power supplied to photo sensor?
Are the photo sensor LEDS (if any) working correctly?
Is the sensor/reflector system aligned?
On line Mode:
TRIGGER LED is
correctly lit but nothing
happens (no reading
results)
Is the software configuration consistent with the application
condition (operating mode etc.)?
In the Genius™ program select the Operating Mode branch and
check for related parameters.
Serial On line Mode:
the reader is not
triggered (no reading
results)
In the Genius™ program select the Operating Mode branch and
check if Serial On Line is selected in the On Line Options.
Are the Start – Stop characters correctly assigned?
Is the serial trigger source correctly connected and configured?
On line Mode and
Serial On Line:
Reader doesn’t
respond correctly to the
expected external
signals end
In the Genius™ program select the Operating Mode branch and
check the Reading Phase Timeout parameterization.
X-PRESS™:
X-PRESS™ functions
don't work. LEDs light
up but do not allow
access to the functions.
The X-PRESS™ functions don't work if the scanner motor or
laser are turned off. Check if the motor or laser are turned off
through the following parameters:
Beam Shutter = enabled
Scan Speed = Motor Off
Energy Saving>Serial Motor Off has been sent
Phone: 800.894.0412 - Fax: 888.723.4773 - Web: www.ctiautomation.net - Email: [email protected]
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