Datalogic Matrix 200 Instruction Manual download pdf (Page 111)

TROUBLESHOOTING

10 TROUBLESHOOTING

10.1 GENERAL GUIDELINES

• When wiring the device, pay careful attention to the signal name (acronym) on the

CBX100/500 spring clamp connectors (chp. 4). If you are connecting directly to the

Matrix 200™ 25-pin male D-sub connector pay attention to the pin number of the signals

(chp. 5).

• If you need information about a certain reader parameter you can refer to the VisiSet™

program help files. Either connect the device and select the parameter you’re interested in

by pressing the F1 key, or select

Help>Paramters Help from the command menu.

• If you’re unable to fix the problem and you’re going to contact your local Datalogic office or

Datalogic Partner or ARC, we suggest providing (if possible): Application Program version,

Parameter Configuration file, Serial Number and Order Number of your reader. You can

get this information while VisiSet™ is connected to the reader: the Application Program

version is shown in the Terminal Window; the Parameter Configuration can be saved to an

.ini file applying the

File>Save Configuration File command in the Parameter Setup

window; Serial Number and Order Number can be obtained by applying the respective

command in the

Tools menu.

TROUBLESHOOTING GUIDE

Problem Suggestion

Power ON:

the “POWER” LED is not lit.

• Is power connected?

• If using a power adapter (like PG6000), is it connected

to wall outlet?

• If using rail power, does rail have power?

• If using CBX, does it have power (check switch and

LED)?

• Check if you are referring to the 25-pin connector or to

the CBX spring clamp connectors.

• Measure Voltage either at pin 13 and pin 25 (for 25-pin

connector) or at spring clamp

Vdc and GND (for CBX).

One Shot or Phase Mode

using the Input 1 (External

Trigger) or Input 2:

the ”TRIGGER” LED is not

blinking while the External

Trigger is switching.

• Check if you are referring to the 25-pin connector or to

the CBX spring clamp connectors.

• Is the sensor connected to the Input 1 or Input 2?

• Is power supplied to the photo sensor?

• For NPN configuration, is power supplied to one of the

two I1 or I2 signals (A or B)?

• For PNP configuration, is one of the two I1 or I2 signals

grounded (A or B)?

• Are the photo sensor LEDS (if any) working correctly?

• Is the sensor/reflector system aligned (if present)?

• In the Digital I/O folder check the EXTERNAL

TRIGGER or INPUT 2\Debounce Filter parameter

setting.

• In the Operating Mode folder check the settings for

Reading Phase-ON, Acquisition Trigger and

Reading Phase-OFF parameters.

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Datalogic Matrix 200 Instruction Manual Page 111

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