Datalogic STARGATE Specifications Page 21

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BC-80X0
19
WARRANTY
DATALOGIC ADC LIMITED FACTORY WARRANTY
Warranty Coverage
Datalogic warranties this product against defects in workmanship and materials,
for a period of 3 years from the date of shipment, provided that the product is
operated under normal and proper conditions.
Datalogic ADC (“Datalogic”) hardware products are warranted against defects in
material and workmanship under normal and proper use. The liability of
Datalogic under this warranty is limited to furnishing the labor and parts
necessary to remedy any defect covered by this warranty and restore the
product to its normal operating condition. Repair or replacement of product
during the warranty does not extend the original warranty term. Products are
sold on the basis of specifications applicable at the time of manufacture and
Datalogic has no obligation to modify or update products once sold.
If Datalogic determines that a product has defects in material or workmanship,
Datalogic shall, at its sole option repair or replace the product without additional
charge for parts and labor, or credit or refund the defective products duly
returned to Datalogic. To perform repairs, Datalogic may use new or
reconditioned parts, components, subassemblies or products that have been
tested as meeting applicable specifications for equivalent new material and
products. Customer will allow Datalogic to scrap all parts removed from the
repaired product. The warranty period shall extend from the date of shipment
from Datalogic for the duration published by Datalogic for the product at the
time of purchase (Warranty period). Datalogic warrants repaired hardware
devices against defects in workmanship and materials on the repaired assembly
for a 90 day period starting from the date of shipment of the repaired product
from Datalogic or until the expiration of the original warranty period, whichever
is longer. Datalogic does not guarantee, and it is not responsible for, the
maintenance of, damage to, or loss of configurations, data, and applications on
the repaired units and at its sole discretion can return the units in the “factory
default” configuration or with any software or firmware update available at the
time of the repair (other than the firmware or software installed during the
manufacture of the product). Customer accepts responsibility to maintain a back
up copy of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer must notify
Datalogic of the claimed defect before the expiration of the applicable Warranty
period and obtain from Datalogic a return authorization number (RMA) for return
of the product to a designated Datalogic service center. If Datalogic determines
Customer’s claim is valid, Datalogic will repair or replace product without
additional charge for parts and labor. Customer shall be responsible for
packaging and shipping the product to the designated Datalogic service center,
with shipping charges prepaid. Datalogic shall pay for the return of the product
to Customer if the shipment is to a location within the country in which the
Datalogic service center is located. Customer shall be responsible for paying all
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