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Regulatory Information
Quick Reference Guide 37
Datalogic ADC Limited Factory Warranty
Warranty Coverage
Datalogic warrants to Customer that Datalogic's products will be free
from defects in materials and workmanship for a period of five years
from product shipment. Datalogic ADC (“Datalogic”) hardware
products are warranted against defects in material and workmanship
under normal and proper use. The liability of Datalogic under this
warranty is limited to furnishing the labor and parts necessary to rem-
edy any defect covered by this warranty and restore the product to its
normal operating condition. Repair or replacement of product during
the warranty does not extend the original warranty term. Products are
sold on the basis of specifications applicable at the time of manufac-
ture and Datalogic has no obligation to modify or update products
once sold.
If Datalogic determines that a product has defects in material or work-
manship, Datalogic shall, at its sole option repair or replace the prod-
uct without additional charge for parts and labor, or credit or refund
the defective products duly returned to Datalogic. To perform repairs,
Datalogic may use new or reconditioned parts, components, subas-
semblies or products that have been tested as meeting applicable spec-
ifications for equivalent new material and products. Customer will
allow Datalogic to scrap all parts removed from the repaired product.
The warranty period shall extend from the date of shipment from Da-
talogic for the duration published by Datalogic for the product at the
time of purchase (Warranty period). Datalogic warrants repaired
hardware devices against defects in workmanship and materials on the
repaired assembly for a 90 day period starting from the date of ship-
ment of the repaired product from Datalogic or until the expiration of
the original warranty period, whichever is longer. Datalogic does not
guarantee, and it is not responsible for, the maintenance of, damage
to, or loss of configurations, data, and applications on the repaired
units and at its sole discretion can return the units in the “factory de-
fault” configuration or with any software or firmware update available
at the time of the repair (other than the firmware or software installed
during the manufacture of the product). Customer accepts responsi-
bility to maintain a back up copy of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer must
notify Datalogic of the claimed defect before the expiration of the ap-
plicable Warranty period and obtain from Datalogic a return authori-
zation number (RMA) for return of the product to a designated
Datalogic service center. If Datalogic determines Customer’s claim is
valid, Datalogic will repair or replace product without additional
charge for parts and labor. Customer shall be responsible for packag-
ing and shipping the product to the designated Datalogic service cen-
ter, with shipping charges prepaid. Datalogic shall pay for the return
of the product to Customer if the shipment is to a location within the
country in which the Datalogic service center is located. Customer
shall be responsible for paying all shipping charges, duties, taxes, and
any other charges for products returned to any other locations. Fail-
ure to follow the applicable RMA policy, may result in a processing
fee. Customer shall be responsible for return shipment expenses for
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