Datalogic QuickScan i Service Manual download pdf (Page 14)

6 QuickScan

Troubleshooting

Problem Possible Cause Possible Solutions

Nothing happens when

the scan button is

pulled.

No power to the

imager.

Check system power.

Ensure power supply is

connected.

Interface or power

cables are loose.

Ensure all cable connec-

tions are secure.

LED comes on, but bar-

code does not decode.

Imager not pro-

grammed for correct

barcode type.

Ensure imager is pro-

grammed to read the type

of barcode scanned. Refer

to the Product Reference

Guide (PRG) for more

information.

Barcode label is

unreadable.

Check the label to ensure

it is not defaced. Try scan-

ning another barcode

type.

Distance between

imager and barcode

is incorrect.

Move imager closer to or

further from the barcode.

Barcode reading ability

has degraded.

Scan Window has

become scratched or

contaminated with

dust.

Replace window as

instructed in this guide.

Barcode is decoded but

not transmitted to the

host.

Imager not pro-

grammed for the cor-

rect host type.

Scan the appropriate host

type barcode. Refer to the

Product Reference Guide

(PRG) for more informa-

tion.

NOTE

For detailed troubleshooting, refer

to the Product Reference Guide.

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