Datalogic GRYPHON Service Manual download pdf (Page 15)

Troubleshooting

Quick Reference Guide 13

Troubleshooting

Problem Possible Cause Possible Solutions

Nothing happens

when the scan but-

ton is pulled.

No power to the

imager.

Check system power.

Ensure power supply is

connected.

Interface or power

cables are loose.

Ensure all cable con-

nections are secure.

LED comes on, but

barcode does not

decode.

Imager not pro-

grammed for cor-

rect barcode type.

Ensure imager is pro-

grammed to read the

type of barcode

scanned. Refer to the

Product Reference

Guide (PRG) for more

information.

Barcode label is

unreadable.

Check the label to

ensure it is not defaced.

Try scanning another

barcode type.

Distance between

imager and barcode

is incorrect.

Move imager closer to

or further from the bar-

code.

Barcode is decoded

but not transmitted to

the host.

Imager not pro-

grammed for the

correct host type.

Scan the appropriate

host type barcode.

Refer to the Product

Reference Guide

(PRG) for more infor-

mation.

For detailed troubleshooting, refer to the Product Reference

Guide.

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Datalogic GRYPHON Service Manual Page 15

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